IdeaLearning Group partnered with
Coaxis
to create a custom series of software management and development
training courses. Coaxis serves the US and international construction
industry, with headquarters in Portland, Oregon. The company is rapidly
growing with an expanding customer base.
Viewpoint Construction Software, a division of Coaxis, is currently the fastest growing construction accounting software provider in the construction industry.
Coaxis needed a way to quickly ramp up employees on technical skills
to avoid a revenue bottleneck and to keep up with demand. Needing a
“SWAT team” approach to training, Coaxis hired IdeaLearning Group to
address their needs quickly and efficiently.
We got to work right away creating two key technical training
programs, which included elearning, job aids, and classroom materials,
with built-in mentoring opportunities and assessments. We were able to
start with zero content and developed a full-fledged training program
within 90 days. The result was impressive: a 50% reduction in ramp-up
time and an increase in experts dedicated to revenue-generating
technical services.
The first project involved creating database training for
Viewpoint Construction Software.
The material focused on interpreting data in key tables, finding
information and resources, and identifying naming conventions and
patterns in various tables. We also created a custom user guide to
supplement the training, which Coaxis employees and contractors describe
as an invaluable resource. The entirely self-paced training is widely
applicable across the company. Overwhelmingly positive feedback flowed
in from all over the company following its rollout.
Our next project focused on data conversion and was intended for a
much more specialized audience. Our training goals were to explore the
process of data conversion, review key tasks, and to emphasize the
importance of mentor/mentee relationships in supporting ongoing
development. The pilot session received extremely positive feedback, and
attendees reported highly valuing the materials.
Although IdeaLearning Group was new to the construction software
industry, we attribute our great success in both programs to the
effective partnership we built with Coaxis subject matter experts and
our ability to conceptualize and execute the technical training based on
solid instructional design principles.